1. Data We Collecta. Device and Technical InformationWhen you use Turbo Clean, we may collect non-personally identifiable technical data automatically, including:
- Your device model and hardware specifications
- Operating system version
- Device identifiers (such as IMEI)
- Network information, IP and MAC addresses
- The version of the app you're running
- Crash reports and system performance logs
We collect this data to help ensure the app works correctly across various platforms and to identify and resolve any technical issues.
b. Content You ProvideIf you interact with the app by submitting feedback or using features that process media, we may receive:
- Files or images processed through the app
- Messages, support inquiries, or comments you send
- Any other content you voluntarily upload or share
This allows us to support users, enhance the app experience, and prevent abuse.
c. Access to Photos and CameraTurbo Clean may request access to your device’s camera or photo library for features that require it, such as:
- Running image-cleaning tools
- Capturing visuals for feedback or diagnostics
These permissions are optional and only activated with your explicit consent. We do not store or externally transmit your personal media.
2. How We Use Your DataThe information we collect is used for the following purposes:
- Ensuring app functionality and compatibility
- Sending important updates or system notifications
- Responding to customer support requests
- Adapting the app experience to your preferences
- Resolving crashes or technical malfunctions
- Detecting suspicious or fraudulent activity
- Evaluating advertising or promotional effectiveness
3. Information SharingWe do
not sell your personal information. However, we may share limited data in specific, secure scenarios, such as:
- Providing diagnostic data to trusted partners during refund or billing issue resolution
- Using anonymized technical information to improve app stability and performance
All shared data is handled responsibly and strictly for operational purposes.
4. Policy UpdatesWe may revise this Privacy Policy from time to time to reflect new features, legal obligations, or user feedback. Major updates will be communicated via the app or another appropriate method. We encourage you to review this policy periodically to stay informed.
5. ContactIf you have any questions about your privacy or how we handle your data, please get in touch:
Email: [email protected]